You Asked, We Answered
Please allow up to 3-6 business days, for your package to arrive. Overseas orders to NZ will be slightly longer.
IMPORTANT COVID-19 UPDATE: Due to special circumstances that we are facing at the moment we may incur some delays in processing your order and shipping times may be increased. See below update from Australia Post:
Australia Post regrets to inform customers that due to reductions in air freight capacity, there may be delays on the letters and parcels network that Australia Post operates around the country, particularly to regional and rural communities.
Delays will mean:
• Priority Mail services may be suspended
• The delivery time for Perth and Brisbane may increase by up to five days
• The delivery time for North Queensland may increase by up to seven days
• The delivery times for Tasmania may increase by three days
• That Next Day Express Post Services into regional and rural communities may not be able to be maintained
DO YOU SHIP OVERSEAS?
LYCON Retail only ships to Australia & New Zealand. We have many international LYCON agents which are listed here: https://lycon.com.au/international-distributors/
Unhappy with your LYCON Retail purchase? Providing quality products is something we take very seriously. If your product hasn't arrived as expected or isn't quite right please don't hesitate to let us know and we will have customer service assess the situation.